BILAL IQBAL

Work Experience

Project Specialist                                                                                      

May 2009 to Present

Software Services Project Management, Research in Motion, Waterloo, Ontario

• Worked with the Enterprise User Engagement team to run various beta programs
• Planned, executed, monitored and controlled a project to run an internal beta program for a pre-release BlackBerry accessory
• Planned and managed the communications activities for an external beta program for the BlackBerry Enterprise Server
• Organized and led multifunctional teams representing project management, product management, development and IT to obtain and deploy required deliverables in test environment for the beta programs
  

Team Coordinator                                                                                    

May 2008 to April 2009

Java Applications Development, Research in Motion, Waterloo, Ontario

• Worked full-time for four months and then transitioned into a part-time role
• Assisted in standardizing team processes for triaging and tracking bug reports submitted against Handheld Java Applications
• Documented standardized triaging and tracking processes, procedures and guidelines to establish a knowledgebase for the team and reduce training time for new hires
• Proposed and implemented a practical metrics for assigning priority to bug reports based on key factors to ensure timely resolution of issues
• Presented the team processes to stakeholders for obtaining consensus on key issues
• Interfaced with the development team to develop tools for automating team processes and performed testing to verify functionality
• Generated and distributed daily reports on critical issues for multiple software releases
  

Project Coordinator                                                                                 

May 2006 to August 2007

SQM Project Management, Research in Motion, Waterloo , Ontario

• Managed a project to deploy Enterprise Project Management solution in production environment for common use across all departments
• Provided full support as an interim project manager and scrum master for three high visibility projects with cross-functional teams
• Facilitated project managers with numerous tasks including data management, risk management and status reporting
• Developed a standard set of project management processes, procedures and guidelines for the organization to achieve CMMI Capability Level 1
• Developed, deployed and maintained the collateral for scrum project management
• Developed and maintained numerous automation tools for project management using Visual Basic, ASP and Microsoft Access database
• Attended numerous training courses including Introduction to CMMI, Wideband Delphi Estimation, Writing Effective Process Documents and 7-Habits of Highly Effective People
  

Teaching Assistant, Computer Programming

September 2007 to April 2008,

• Taught first year engineering students the theory behind computing and writing structured computer programs in C and C# programming languages
• Advised over 40 students in regards to assignments and other course-related questions.
• Graded lab assignments, quizzes and invigilated the midterm exams
  

Student Consultant

September 2005 to April 2006

University Technology Services, McMaster University , Hamilton , Ontario

• Provided technical and customer support for computer labs across the university campus
• Performed troubleshooting for problems related to software, hardware and networking
• Coordinated with the management and provided a detailed feedback on a regular basis
  

Research Assistant  

May 2005 to August 2005

Materials Science & Engineering, McMaster University , Hamilton , Ontario

• Undergraduate Research Opportunity Program (UROP)
• Reproduced a time-resolved temperature measurement device with slight modifications for precise measurements on a scale of nano-seconds
• Designed a new circuit for time-resolved temperature measurement device with the ability to measure changes caused by pico-second and femto-second laser pulses
• Designed a sample resistor made up of platinum metal with variable resistances and a design to have uniform heat and energy distribution

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Education

Bachelor of Electrical Engineering & Management (Co-op)

April 2009

McMaster University, Hamilton, Ontario

• Dean’s Honour List, 2006 and 2009.
• Engineering & Management is a unique 5 year program which combines a full engineering course load with the core requirements of a commerce degree.
• Completed various technical and business projects with exceptional grades including,
• Individual research project, Agile Project Management using Scrum
• Individual project, development of a semi-autonomous robot vehicle
• Group project, proposal and detailed plan for an online speed dating business
• Group project, design of Restaurant Order Taking Software

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Certifications

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Technical Skills

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Professional Memberships

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Interests and Activities

• Frequent participation in recreational sports, especially martial arts, hiking, and rock climbing.
• Enthusiast of new technology, especially palmtops, smart phones and laptops

* References available upon request *

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