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Key Projects

The following are some of the key projects that Bilal had the opportunity to work on over the course of his professional career:

Beta Programs

• [Team Member] BlackBerry Enterprise Server (more info)
• [Project Lead] BlackBerry Enterprise Instant Messaging (more info)
• [Project Lead] BlackBerry Mobile Voice System (more info)
• [Project Lead] BlackBerry Presenter (more info)
• [Project Lead / Team Member] … various other products (names withheld due to confidentiality reasons)

Process Development and Improvement

• [Project Lead] Various operational improvement initiatives within Global Supply Chain
• [Project Lead] Standardization of Software Defect Triaging and Tracking Processes
• [Key Contributor] CMMI Level 1 Rollout – Development of Project Management Processes
• [Key Contributor] Development of Agile Scrum Process Collateral

Software Development, Deployment and Testing

• [Project Lead] Organization-wide rollout of an Enterprise Project Management solution
• [Project Lead] Development of process automation tools
• [Assistant Project Lead] Process Improvement – Software Product Development
• [Assistant Project Lead] Deployment of a custom-developed Document Management System
• [Project Coordinator] Test Case Management System – Configuration and Deployment
• [Project Coordinator] Usablity Lab Construction
• [Project Coordinator] Six Sigma Certification – Training Development

Miscellaneous Projects

• [Project Lead] Design of a Time-Resolved Temperature Measurement Device

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Training & Certification Records

The following list provides links to the scanned copies of Bilal’s training and certification records:

(The scanned copies may not be available for some of these records)

Training

• Leadership
• ambiti(on): Preparing for Leadership
• resoluti(on): Managing Conflict
• Process Improvement
• Rummler-Brache Process Improvement Methodology
• Kepner-Tregoe: KT Resolve (Problem Solving & Decision Making)
• Introduction to Capability Maturity Model® Intergration (Stages and Continuous), V1.2
• SCAMPI (Standard CMMI Appraisal Method for Process Improvement) Objective Data Gathering
• Writing Effective Process Documents
• Project Management
• Introduction to Project Management
• Project Leadership, Management and Communication
• Other
• LiveLink Levels I, II and III
• Compaq ASE W2K Track Training

Certifications: Project Management

• Project Management Professional (PMP)
• Certified Scrum Master (CSM)

Certifications: Technical

• Microsoft Certified System Engineer on Windows NT 4.0 (MCSE 4.0)
• Microsoft Certified System Engineer on Windows 2000 (MCSE 2000)
• Microsoft Certified System Engineer + Internet (MCSE + I)
• Microsoft Certified Database Administrator (MCDBA)

• Cisco Certified Network Associate (CCNA 1.0)

• Master CIW Designer (M CIW D)
• Master CIW Administrator (M CIW A)
• Master CIW Security Analyst (M CIW SA)
• CIW Certified Instructor (CIW CI)

• CompTIA A+ (Entry Level Computer Service)
• CompTIA Network+ (Network Support and Administration)
• CompTIA i-Net+ (Internet and Online Technologies)
• CompTIA Linux+ (Linux Operating Systems)

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Whitepapers & Reports

The following are some of the whitepapers and reports written or co-written by Bilal:

• Business Plan – Speed Dating eBusiness
• Interface usability issues for e-commerce websites
• Design of a time-resolved temperature measurement device

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